Refund policy

All our wire‑wrapped jewelry items are handmade custom‑made products with natural gemstones.

Natural stones have unique textures, colors and inclusions, and handmade craftsmanship will lead to slight differences between the product photos and the actual item. Each piece is one‑of‑a‑kind. If you mind such differences, please do not place an order.

Due to the personalized nature of handcrafted custom jewelry, we do not accept returns, exchanges, or refunds once production has started.

We will only accept refunds in the following rare cases:

Please double‑check your order details before checkout, including metal type, stone selection and custom requirements.